TERMS & CONDITIONS

Terms and Conditions
Last Updated: 24/02/2025

Welcome to WITHOUT CLUTTER! By booking our organizing and decluttering services, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Services Provided

[Your Business Name] offers professional organizing and decluttering services, including but not limited to home organization, office decluttering, space planning, and storage solutions.

2. Booking and Payment

  • All bookings must be scheduled in advance and confirmed with a non-refundable deposit.

  • Payment is due at the end of each session unless otherwise agreed upon.

  • We accept [list payment methods: cash, credit card, bank transfer, etc.].

  • Late payments may incur a [percentage]% late fee.

3. Rescheduling, Cancellations, and Deposit Policy

We understand that unexpected situations may arise, and we strive to be as accommodating as possible. However, to ensure fairness and efficiency, the following policies apply:

Deposit and Payment Terms

  • A 50% non-refundable deposit is required to secure your booking. This must be paid at least 2 weeks prior to your scheduled appointment or immediately if the booking is made within 4 weeks of the service date.

  • Bookings are only considered confirmed once the required deposit has been received along with a completed booking form.

  • An invoice for the deposit will be sent to your billing email address unless specified otherwise.

  • The remaining balance for the service must be paid upon completion of the work.

Rescheduling and Cancellation Guidelines

  • If you need to reschedule more than 14 days before your appointment, your deposit will be transferred to your new date.

  • If you reschedule within 14 days of your appointment, your deposit will be carried over, but an administrative fee of £50 will apply.

  • Cancellations or rescheduling made within 2 working days of the scheduled appointment will result in the full service fee being charged.

  • By completing the booking form, you acknowledge and agree to abide by these terms.

4. Client Responsibilities

  • The client must be present (or provide written consent for service in their absence) and have decision-making authority regarding decluttering items.

  • The client agrees to disclose any hazardous materials, pests, or unsafe conditions prior to the session.

  • The client retains responsibility for all final decisions regarding item disposal, donation, or sale.

5. Confidentiality & Privacy

  • All client information and belongings will be treated with strict confidentiality.

  • We will not share or disclose any personal details without prior consent.

  • Photos may be taken before and after sessions for documentation, marketing, or portfolio purposes but will only be shared with client consent.

6. Liability

  • While we take the utmost care in handling belongings, we are not responsible for accidental damage or loss of items.

  • We are not responsible for any financial or legal consequences resulting from the disposal or donation of items.

  • Clients should check with their insurance provider regarding coverage for any potential damages during service.

7. Health & Safety

  • If an environment is deemed hazardous (e.g., biohazards, mold, infestation), we reserve the right to refuse or discontinue service until conditions are made safe.

  • Clients must notify us of any medical conditions that may impact the decluttering process.

8. Third-Party Services

  • We may recommend third-party vendors (e.g., junk removal, donation pickup), but we are not responsible for their services or performance.

  • The client assumes all responsibility for hiring and paying third-party providers.

9. Satisfaction Guarantee & No Returns

  • Our goal is to provide the best possible service, but results will depend on the unique circumstances of each space.

  • Once our work is complete, all sales and services are final, and we do not offer refunds or returns.

  • If you have any concerns about the service provided, please notify us within [X] days, and we will make reasonable efforts to resolve any issues.

10. Termination of Services

  • Either party has the right to terminate services at any time.

  • If services are terminated before completion, any payments made will be assessed based on the work completed up to that point.

11. Changes to Terms and Conditions

  • We reserve the right to update these terms at any time.

  • Any significant changes will be communicated to clients.

By booking our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

For any inquiries or further clarification, please contact us at:

Email: [email protected]
Tel: 07462583007